​Your Delivery Date

Once you have made your purchase you will be allocated an approximate delivery date. We’ll contact you 1-3 days before your order arrives to re-confirm delivery and set a 2-hour delivery window. On the day of your delivery, and upon your request, our team will call you when they are on the way, up to 30 minutes before they arrive.

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What is the lead time for orders?

The lead time for orders varies from 1 to 45 days depending on the mattress type and its availability. Please contact us for more information.​

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How much does it cost?

Delivery fees vary depending on the order(s), location, and requirement of one to two persons. But 90% of deliveries are done for $60. There is an additional $10 cost for each set of inside/outside stairs. Please contact us for a personalized delivery quote.

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How many people will deliver my item(s)?

Generally, deliveries are done by one person which means a helper at your end is required. ​A two-persons delivery service is also available for most (not all) suburbs upon your request. There is a $40 extra cost for the second person.

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Do you take my old mattress and base?

Yes, we do! and we dispose of them properly. Old mattresses and bases can be collected at the same time your new bed is delivered. It costs $65 for each piece.

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Do you offer interstate delivery?

No, we do not. Our delivery service covers only Melbourne Metropolitan and some areas of Victoria. 

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